For software platforms
You set out to build software.Not a phone company.
Numbers, texting registration, email deliverability, consent, retries, webhooks, transcripts. Communications is a second product hiding inside yours. AutoChat runs it, so your team can get back to the first one.
The accidental telecom
Everything on the left is a project. On the right, it’s already running.
What you’d build
What the engine already does
- Provision numbers for every customer
- Hosted numbers per client, with each client's sending reputation kept separate
- Stitch texts, calls and email to the right person
- Identity resolution and one thread per person
- Honour STOP, bounces and complaints everywhere
- A consent gate before every send, which fails closed
- Retry without double-texting anyone
- Idempotent sends, safe to retry
- Schedule reminders that plans can cancel
- Scheduled sends, cancellable by ID or attribute, with stale sends skipped
- Tell your app what happened
- Signed webhooks for every event
- Test without texting real people
- Test keys that run the real pipeline in a sandbox
- Bill each customer for their usage
- Usage metered per client
Your data model
Your records stay yours.
Keep your customers in your own database if you prefer. AutoChat doesn’t need to become your system of record: it keeps a thin communications identity (enough to route, thread, de-duplicate and suppress), and nothing more.
Or hand the contacts to AutoChat’s CRM and let the engine hold the whole record. It’s your call, and you can make it per product.
Built on the engine
Platforms already running on it.
Barbershop platform
Barberi
Barberi runs its product’s communications on AutoChat as one workspace, with every barbershop it serves as its own client: its own numbers, its own reputation and its own records.
Platform
Huddles
Huddles runs on AutoChat as its own workspace, with the engine underneath and its product on top.
Also building on AutoChat
- AgenciesStop reselling someone else's platform.Launch a communications product under your own name, package it your way, and give every client their own data, numbers and billing.Autograf Digital runs its own client base on AutoChat.
- DevelopersThe hard parts of communications, already done.One API for every channel, with identity, threading, consent, idempotency and signed webhooks built in. You write the product. The engine does the plumbing.
Put the engine under your product.
Tell us what you're building and which channels you're stitching together today. We'll tell you what AutoChat would take off your plate.